E-books & Templates
E-books and templates are sent immediately after purchase, and access starts right away.
Therefore, refunds are not available once purchased.
※ If sold as part of a separate service or option, partial refunds may be allowed depending on the provider’s policy and agreement.

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VOD Services
Refunds are possible within 7 days of purchase if no playback has occurred.
After 7 days, refunds are not available even if unused.

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Consumer Goods
If there’s an issue, send a photo of the item to greenvil.
We’ll check the problem and take responsibility if confirmed.

 

Any other questions? We’re here to help.
Your satisfaction matters to us.